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Issue: Error message: http 500: Internal Server Error The following error occurred in the Simple Diagnostics Agent: . illegal permissions on master password file Illegal Permissions on Master Password File

Start a new configuration from Agent Administration UI.

Delete the folder /usr/sap/hostctrl/SMDAgent/default/configuration.

Typical issue is the copy from one SDA to another. It seems that there are already configurations on SDA available but cannot be read as the password file is not in place.

Reason: File /usr/sap/hostctrl/SMDAgent/default/configuration/agent/#/master_password does not exists. Issue: http 512: HTTP error 512 The following error occurred in the Simple Diagnostics Agent: .storage.StorageException: No password provided.

Create a ticket at component SV-FRN-INF-SDA and attach the sapstartsrv.log file.

Download the sapstartsrv.log from /usr/sap/hostctrl/work.

Trigger the SDA deployment (please explain how you do this).

Add rdisp/TRACE_LOGGING = on,100 m into the host profile.

Increase the trace level on SAP Host Agent as described here.

If none of the solutions provided above does not help, proceed as follow: usr/sap/hostctrl/exe # chown root:sapsys operations.d Failed to install agent: "Failed to start /usr/sap/./SimpleDA.lmsldesc" (Solution III) Issue: After setting up the SHA, adding the DownloadSimpleDA operation and triggering the Outside Discovery the SDA Installation fails with errors like "Unknown Operation DownloadSimpleDA" Solution: Check the access rights and ownerships of the operation and its directory to look like that: Installation Issues Unknown Operation DownloadSimpleDA In case this does not work, pick up the files form host. You can use the Download Log Files from the Agent Action menu in the Agent Admin UI. If you are not able to solve your problem by your own, open a ticket at SV-FRN-INF-SDA and upload the log files of the agent (/usr/sap/hostctrl/SMDAgent/default/logs and /usr/sap/hostctrl/work/sapstartsrv.log). For any operational issue, check the Agent Errors in the Agent Admin UI. It contains several information to solve issues you might face with the Simple Diagnostics Agent.Īs a first action for problem detection check the Agent Errors in the Agent Admin UI.įor any installation/configuration issues, check the installation and configuration logs in the Agent Admin UI. Please read the trouble shooting guide carefully.